ONE STOP MIGRANT WORKER SERVICE TO HELP MIGRANT WORKERS UNDERSTAND TAIWANESE CULTURE & REGULATIONS
With the rapid growth of Taiwan's elderly population, the demand for long-term care workers has increased significantly, and migrant workers have become an important part of family care in Taiwan. In order to assist employers in handling the statutory application procedures for domestic migrant workers after entering the country and help migrant workers adapt to life in Taiwan, the Ministry of Labor has established "One-Stop Service Centers for Migrant Workers" in Taoyuan and Kaohsiung respectively, so that migrant workers coming to Taiwan can participate in training and further understand Taiwan's culture and basic legal concepts.
According to statistics from the Ministry of Labor, as of the end of August this year, there were nearly 800,000 migrant workers in Taiwan, of which Indonesian migrant workers accounted for the largest number, accounting for 36.8%, Vietnamese migrant workers ranked second, and Filipino migrant workers ranked third with 156,000 people. The Ministry of Labor pointed out that since January 2023, it has begun to implement "one-stop service for migrant workers" and set up service centers in Taoyuan and Kaohsiung to provide migrant workers with 8 hours of training for 3 days and 2 nights. The training course covers topics such as life adaptation, health education and health insurance, occupational safety and health, employment laws and rights protection, etc., to help migrant workers understand Taiwan's culture and basic legal regulations.
After the migrant workers complete the training, the employer or intermediary will take them back to the place of work, and the employer must complete a health check within 3 working days after the migrant workers enter the country.
Employers need to apply for migrant workers’ entry training and statutory applications through the “One-Stop Migrant Workers Service Network” (URL: https://fwots.wda.gov.tw/) 5 days before the scheduled entry date of domestic workers. After entering the country, migrant workers need to undergo an 8-hour training course, and can complete the procedures of employment permit, residence permit, occupational health insurance and national health insurance on the same day, and complete the entry notification. The entire application process is simple and instant. The food and accommodation needs during the training period are all borne by the Ministry of Labor, and employers do not need to pay additional fees.
Mr. N, an Indonesian domestic caregiver currently working in Pingtung, said after completing the training at the One-Stop Service Center for Migrant Workers that he was originally timid and was full of worries and fears when he first decided to work in a strange country. But because he thought of his children and the family's financial situation, he finally chose to face it bravely.
Mr. N mentioned that he participated in the three-day training with his fellow countrymen and friends. During this period, he felt the friendliness and care of the service center staff, which made him feel familiar like his hometown. The staff not only cared about whether they had learned the content they were taught, but also patiently guided them on how to apply it after class.
Mr. N has now been working in Taiwan for one year, taking care of a grandmother who lives alone. He said that the pre-job training he received at the "One-Stop Service Center for Migrant Workers" made him familiar with his rights and obligations when working in Taiwan, and also learned how to better care for the elderly. These training contents made him more comfortable when caring for his grandmother. Not only did his grandmother like him very much, but his employer also trusted him very much.
PT buana safira abadi news center repost.


